Setting up an account with Mad Dogs Television
Prior to your first hire with us we kindly ask that you read this page and fill out and submit the form below. Failure to do so may result in cancellation of the hire. If you have any questions or problems please contact us and we’ll be happy to help.
Corporate Clients
Corporate clients should provide us with details of their accounts representative and supply two trade references. These are preferably other facility houses but production companies or other professionals are acceptable. We kindly ask that you complete the account application form below and submit it to us, along with attached copies for your hired in/dry hire/all risks equipment insurance documents, a copy of your company letterhead and 1x utility bill or similar for the billing address. You should also provide us with any necessary purchase orders or permissions in order to submit an invoice. Your first hire with us is on a 50% to 100% prepayment basis and will be invoiced for prior to the hire which should be settled immediately via a BACS or CHAPS bank transfer, Credit or Debit Card Payment (we do not accept AMEX) or cash on collection. You may also be asked to provide a deposit which is fully refundable upon the safe return of equipment. All subsequent hires can be invoiced and settled on 14 to 30 days. In the event that a first hire is cancelled (minimum 24 hours advanced notice) after making prepayment a full refund will be given.
Private/Individual Media Clients
Individual clients should provide us with their account/billing/home address and contact information as applicable, and supply two trade references. These are preferably other facility houses but production companies or other professionals are acceptable. We kindly ask that you complete the account application form below and submit it to us at least 48 hours before your hire. You must also provide us with proof of “hired in equipment” insurance for value of the full replacement costs for the equipment being hired.
Your first hire with us is on a 100% prepayment basis and will be invoiced for prior to the hire which should be settled immediately either via Credit or Debit card, we can accept cards in person or over the phone. Direct bank transfer via BACS is also permitted but funds must show as in our account and cleared prior to the hire. We cannot accept AMEX cards or cash on collection for your first hire and require proof of funds in our account before a hire can be made. All subsequent hires can be invoiced and settled on 30days. In the event that a first hire is cancelled (minimum 24 hours advanced notice) after making prepayment a full refund will be given.
If you don’t already have insurance there are a number of companies that offer insurance on a short term ad-hoc basis. Their inclusion here does not mean we approve or recommend them in any way and would also advise you to chose a policy that adequately covers your specific requirements.
All Clients
Due to the increasing nature of fraudulent hires and thefts within the broadcast industry we may ask for a deposit to be made upon equipment collection which shall be returned upon its safe return. This amount will be proportional to the costs of the equipment requested and will be advised prior to collection / delivery. We will also require proof of identity and address for the hirer and may ask you on collection of the equipment to supply proof of identity, see below for what we can accept as proof. All new clients must complete the form below and in submitting this form acknowledge and agree to abide by our terms and conditions. We may undertake a credit reference check or checks within the X-Hire anti fraud network to confirm the credentials supplied for you or your company and in submitting the form below you grant permission for us to do so.
Proof of Identity
All clients will be requested to provide proof of ID upon collection, as with private companies these are:
- 1x Form of photo ID. (In date Passport or Drivers License)
- 2x Utility bills for your billing address.
On collection of equipment these original documents must be provided, we will then make our own copies of these which are taken and stored with your account application for reference, your are also encouraged to uploaded copies of these during the application process. We may ask to take digital photo of you and your vehicle upon collection of equipment in addition to the above as part of our fraud prevention measures.
